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Why can’t I download anything from Google Play Store? | Google Android Info

Why can’t I download anything from Google Play Store?

Why can’t I download anything from Google Play Store?

‘ShannannaPanda. Why can’t I download anything from Google Play Store?
I’ve just bought a new android tablet and trying to download apps from the store when I get an error message saying “Error retrieving information from server. [RPC:S-5:AEC-0]” I’ve tried everything! It’s connected to the WIFI with an ‘excellent’ signal strength. I’ve cleared my cache from the play store. Someone please help?!!!
I am logged in with a google account, I am not logged in with Google wallet however, is this necessary?
I also do not have a MicroSD card, is this necessary to have?

Answer by Bluee Hazee
Did you sign into a Google account?

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Connor says:

Try downloading the apps on your computer. Go to this website (on your computer, not tablet):

https://play.google.com

Then login using your Google account. Then download the apps that you wanted. If you have logged in on your tablet using the same Google account, then the apps you download should appear on your tablet.

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